Contact information

Contact information

Email us at purrpod@gmail.com and we will reply within 2 business days, usually sooner.

Email: purrpod@gmail.com

Support hours: Monday to Friday, [9am to 5pm, your time zone]. Emails sent at weekends or on public holidays are answered the next business day.

To help us reply quickly, please include:

• Your order number and the email address you used to order.
• A short description of the question or problem.
• Photos or a short video if your item arrived damaged or faulty.